February 18, 2011 | 10:15 AM | By

Metro Really DOES Need Maintenance, ASAP

FILED UNDER: Public Transportation, Metro, WMATA

Flickr: James Calder

Riders wait at Foggy Bottom Metro

Some serious, scary trouble at Foggy Bottom this morning (via Unsuck DC Metro):

After unloading from a train, people were exiting the gates, and a Metro employee was telling everyone leaving the station to take the left hand escalator…So everyone starts trudging up the left, until…

The bottom two or three steps of the escalator literally collapsed! They fell through leaving a gaping hole at the bottom of the stairs. Two or three people fell in. I would say it was about a three foot drop into jagged steel from the overturned stairs, not to mention whatever else is underneath the escalator. The people managed to pull themselves out and didn’t look seriously injured, but one woman was pretty shaken up.

Metro’s response was also less than encouraging. When the stairs first fell through, people started yelling, and one employee (the same one who had told us to take the left hand escalator in the first place) began walking toward the commotion. But then he stopped, turned around, and ran back yelling for someone else to do something.

About the author

DCentric was created to examine the ways race and class interact in Washington, D.C., a city with a vibrant mix of cultures and neighborhoods. Your guides to the changing district are reporters Anna John and Elahe Izadi. View all posts by Anna →